Best Practices

Time and Money – Huddle Up

We have all heard the old adage, “Time is money”. This phrase is widely credited to Benjamin Franklin circa 1748. In a letter to a young laborer Franklin made the case [...]

“WE” Never Hurts

Credit Nearly every person or team that has ever been successful has had other people supporting them.  Sure, there are a few outliers that shouldered everything themselves [...]

Consistency is Key

In a few weeks, the Final Four will descend on our home town of Phoenix, Arizona.  It will be the first time Arizona has hosted college basketball’s most important [...]

Planning With Purpose

Let the Idea Run Typically beginning with community requests or the insight of a few key leaders, the early visioning phase for a new sport, special events, or recreation [...]

The Fun Factor

Jason Clement, CEO and founding partner of SFM, is contributing a series of three articles discussing why they were built and what makes them work. [...]

Sports Patriotism?

There is an old British adage, “You’ve lost the plot.” What this saying means is that someone is missing the bigger picture. Similar to not being able to “see the forest from the trees.” In two cases here in America, we have definitely lost the plot. [...]

Positive Partnerships in Sports Planning

During a recent meeting with one of our company’s most ardent supporters, the discussion turned to partnerships. More specifically, what characteristics contribute to the formation and sustainability of a great partnership? [...]

Good vs. Evil – Monday Huddle Up

On a recent flight to the Midwest, I encountered a very, shall we say “challenging” individual. The gentleman in question was sitting in my row and upon his arrival on the plane he immediately went into a negative rant about how the airline we were on (US Airways) was “the worst airline ever” and that their flights were “always late.” [...]

What’s Your Zip Line?

In 2012, Indianapolis hosted a very successful Super Bowl. Prior to the game, during Super Bowl week, organizers set up a zip line, right down the middle of their city. [...]

Customer UNservice

When it comes to company service, we have to not only look for the solutions to our problems, but also go deeper to find the root cause. [...]
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